BTRT Digital

BTRT

Digital

Legal

Privacy policy

How BTRT Digital handles your personal data.

At BTRT srl ("we", "us", or "our"), trading under the commercial name BTRT Digital for its digital activities, accessible at https://btrt.be, we are committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (EU) 2016/679 ("GDPR").

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit our website, use our services, or otherwise communicate with us. For the purposes of this Privacy Policy, "you" and "your" mean you as a user of our services, whether you are a customer, partner, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully.

1. Who we are

  • BTRT srl
  • Trading name: BTRT Digital
  • Registered in Belgium
  • VAT number: BE1013.307.134
  • Buret 70A, 6662 Houffalize
  • Email: privacy@btrt.be
  • Website: https://btrt.be

We act as the data controller when processing your personal data.

2. What personal data we collect

We may collect and process the following categories of personal data:

  • Identity data: name, company name, job title
  • Contact data: email address, phone number, address
  • Message content: the information you share with us via the contact form or by email
  • Technical data: IP address, browser type, device information and pages requested (server logs), functional cookies

3. How we collect your data

We collect data in the following ways:

  • When you fill out our contact form
  • When you communicate with us directly (email, phone)
  • Automatically when you visit our website (server logs and functional cookies, see section 9)

4. Why we collect your data (legal basis)

We process your personal data based on:

  • Contract: to perform a contract with you or take steps at your request, such as answering a quote request
  • Legal obligation: for tax, accounting, or regulatory reasons
  • Legitimate interests: to answer your inquiries and to secure and improve our website
  • Consent: where we explicitly ask for it

5. How we use your data

We may use your personal data to:

  • Respond to your inquiries
  • Provide services or business proposals
  • Protect our website and contact form against abuse and spam
  • Improve our website's functionality and performance
  • Comply with legal and regulatory obligations

6. Sharing your data

We only share your data with:

  • Our hosting provider, Vercel Inc., which hosts our website and processes contact form submissions
  • Our email provider, Mailprotect (via Easyhost, Belgium)
  • Professional advisers (legal, accounting)
  • Public authorities where required by law

We do not sell or rent your personal data to third parties.

Vercel may process data outside the European Economic Area, notably in the United States. Such transfers are covered by the appropriate safeguards provided for by the GDPR, such as the standard contractual clauses approved by the European Commission.

7. Data retention

We only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting obligations. Generally:

  • Contact form data: up to 2 years
  • Contracts, invoices and business communications: 10 years

8. Your rights under the GDPR

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request erasure ("right to be forgotten")
  • Restrict processing
  • Object to processing
  • Data portability
  • Withdraw consent at any time

To exercise your rights, contact us at: privacy@btrt.be

If you believe your data is being misused, you also have the right to lodge a complaint with the Belgian Data Protection Authority: dataprotectionauthority.be

9. Cookies

What are cookies?

A cookie is a small text file sent by a website to your device's browser. It allows the website to recognize you on a future visit and remember certain settings and preferences.

Cookies we use

We only use functional cookies that are necessary for the website to work: a cookie that remembers your language preference. Your choice of light or dark theme is stored locally in your browser. These do not require your consent.

We do not use analytics, advertising or tracking cookies. If this changes, we will update this policy and ask for your consent where required.

Your control over cookies

You can delete or block cookies at any time via your browser settings. The website will then use its default language.

10. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

11. Third-party links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their respective policies.

12. Changes to this policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website, with the "Last updated" date shown at the top of this page.

13. Contact details

For any privacy-related questions, contact us at:

Last updated: September 2026